The Top 5 Reasons Why I Will NOT Give You My Products For Free…

by Rachel Rofe

Hey guys, Rachel here.

I’m writing to you today about something I’m VERY passionate about.

See, I’ve been in internet marketing full time since 2006. And in that time it hasn’t been at all uncommon for people to write to me and ask me for some kind of “favor” – either a free product, or to work on results, or some kind of ridiculous discount.

Now, on services, I’m OK with a little bit of negotiation (sometimes).

But most of the time, this is just NOT cool. And I’ll tell you why.

Top 5 Reasons I Will NOT
Give You Anything For Free:

1. As a coach, how can I possibly help you succeed if I’m already empowering you to act like a victim?

I get all kinds of stories about deaths, illnesses, and other tragedies. I’m actually an EXTREMELY compassionate person and I DO care… but I also know that if I feed into these stories and let people be victims, that’s going to be their story. They’ll feel entitled, like the world owes them.

I do feel bad about tough stories… I’ve teared up more than once reading them… and I also think that nobody gets more than they can handle.

And quite frankly, I think if you want to change things around and succeed online, you’ve got to put in the work. Even if it’s hard.

And that includes the work of paying for my products.

Now let me make clear – you do not NEED any product I (or anyone else) has. If you have absolutely no money I recommend either starting out with the 30 Day Challenge . It’s a free 30 day lesson-by-lesson course where you can learn how to internet market, and it’s archived year round.

If you really WANT a product of mine (or anyone else’s), I recommend going the service route: selling articles, graphic design, VA work, offline marketing, or whatever else.

2. I’ve seen with tons of personal experience that most people do NOT value free.

One time I was on a marketing forum and read about how someone got completely screwed over. He bought a sales letter from someone for $200 or something, and the copywriter gave him and another customer the same 600 word article – even though one customer was in the IM niche and the other in forex.

The guy in the IM niche was complaining was so much about how he was a “family man”, how he scraped his money together to get this sales letter, yada yada yada. I felt really bad, so I contacted him and told him I’d write him a free sales letter (at the time I was charging $2k or $3k per letter).

He initially was very happy and spent 10+ paragraphs complaining about how he was scammed, and how appreciative he was of me. I was so happy to make him a little happier, and shot him my copy questionnaire. I told him to fill it out and I’d give him his copy within a week.

He NEVER sent it back.

Other people simply don’t consume the products I’ve given them for free (I’ve done it a LOT of times).

This isn’t to attack or say people are doing anything wrong… it’s human nature. Paid stuff implies more value than free.

3. The more people pay, the more they value things… and the more they IMPLEMENT.

I recently joined a $30,000 mastermind. It was freaking CRAZY of me – and WAY out of my comfort zone.

But you know what? I am listening to every single word the facilitator tells me. She says “Jump” and I ask “How high?”

I’m of the rationale that there’s NO WAY POSSIBLE I will spend so much money and then let it go to waste. That would be spectacularly awful.

And truth be told, some of the things she’s teaching us are things I knew long ago. I read them in $20 books. But READING and IMPLEMENTING are two different things. Since I’m so invested in this course, I’m doing the latter. It’s human nature.

(As I’m writing this, I’m thinking I should raise the prices on some of my products!)

4. If you really want something, you’ll do what you need to get it.

I strongly believe that if something’s meant to be yours, you’ll get it. Either the universe will conspire to get it for you, or you’ll flat-out work for it.

Actually, the ONE exception I’ll make on giving people things for free is if they show me they’re willing to work for it. I had one guy email me like 50+ times over the course of a couple months, begging me for help. It got my attention. Then I gave him a few ideas… and like magic, he implemented them. It got my attention. So I realized he was just hard on his luck, but persistent and willing to try… so I gave him a TON of free stuff, including access to my tech people. He TRIED.

I have a lot of family members and friends who want me to teach them about internet marketing. They see how happy I am, how much money I’m able to make, yada yada. They want me to teach them what I know. Instead of wasting my time from the get-go (been there, done that), I give them a litmus test. I tell them to go through the 30 Day Challenge. If they go through all 30 days (only one person ever has, out of 50+ people I’ve told) then I’ll be happy to give them unlimited consulting.And still… the majority just DON’T. So how bad could they really want it?

Actions speak louder than words.

5. I disrespect myself when I waste my time like this. And really, at the end of the day, if I don’t have self respect, what DO I have?

I don’t mean to sound brash or mean here… but like I said, I’ve tried going the free route  a lot of times. Quite frankly, it’s much EASIER for me to say yes than to say no. I’m a people pleaser. I’ve given away thousands of dollars worth of products, sales letters… heck, I once even shipped a brand new Macbook Pro to someone on my list.

But at the end of the day, 9.5 times out of 10, it’s all in vain.

So I’ve finally realized – “tough love” really IS the compassionate thing to do.

Facebook comments:

  • marcus

    i have definitely felt the same way and the sad part is that many people cry wolf as if we don’t care about them as students or customers and its our fault that they do nothing or give up too soon.

    one of the best bits of advice i heard from gary halbert is that a person decides to get a refund at the moment they order… i have seen this time and time again to be true… it goes hand in had with what you said about people not valuing free and helps us understand the motives.

    Great Post :) and wonderful to hear from other marketers who care about their students and think about them as actual people… who would a thought.

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  • http://www.letsgetknown.com Em

    Ahhhhh,I love hearing how that brain of yours ticks over ;0)

    For me, I am overcoming my blockages everyday and putting one foot in front of the other.

    Its funny, my mentor says jump and I say how high too…..

    xoxoxo

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  • http://www.fastcustomers.com Jason R. Ayers

    Right on Rachel! Moving the free line too far tripped me up for a while as well. While it’s useful to demonstrate we are providing more value than the price of our products to justify that price to our customers, it’s a slippery slope when we start giving away or discounting the products we create or the services we provide.

    At the end of the day, we value what we work for, what we pay for, and the things that either cannot be replaced or that cost us dearly to replace.

    Jason
    P.S. Your litmus test rocks – I may adopt something similar.

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  • Rachel Rofe

    :) I TOTALLY agree, and am so appreciative for your comment!!

    I think you actually may have messaged me at one point, and I think I forgot to answer, but can’t find it in FB. If you did, I am really sorry for slacking!! I tend to get bombarded with FB messages and then forgot to respond!!

    I had such a great time meeting you and did not mean to offend you in any way. I hope you’re doing really well :)

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  • Rachel Rofe

    I LOVE YOU EMMA!!! :)

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  • Rachel Rofe

    Hey Jason!!! It’s been forever!

    I totally completely agree with you. And that litmus test saves a LOT of time, I highly recommend it!

    I hope you’re doing amazingly :)

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  • http://magicstrategy.com Rich Hamilton

    YES! Yes! Yes!

    Plus… How good can the thing possibly be if you’re not making any money? Really?

    Okay, perceived value of free is lower. Not only that… it IS lower. If you’re getting no return, you’re going to have to invest your ‘important’ time doing something else. So you won’t be the expert.

    Free is only good for lead generation. And ‘lead’ generation should ‘lead’ to ‘not free!’

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  • Michael Smith

    Rachel, as always love your thoughts. Thanks to you I’m starting to use the Action Enforcer, hopefully it will be a big help.

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  • http://GetToNumberOne Ed Akehurst

    Rachel,

    Great post. A valuable lesson for everyone. A business partner and I used to hold a monthly lecture at a hotel. We never charged admission. Usually we got 5 or 6 people in the room, sometimes only one or two and we even had the occasional “secret meeting” where no one showed up.

    We were just about to give up after doing this for 9 or 10 months, and someone suggested we start charging for the meeting. We thought they were nuts. No one was coming for free, why would people pay? Fortunately for us, they were extremely persistent!

    We started charging 30 bucks for the lecture and a video (I won’t mention that it was VHS as I don’t want to date myself). After that, we never had less than 30 people! A radio announcer even got wind of what we were doing and promoted one of the lectures and we ran out of room for everyone!

    You are totally right when you say people don’t value what they are given for free.

    Thanks,

    Ed

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  • Roger

    Amen!!

    I must admit, I’ve been on both ends of the equation (playing the victim, and disrespecting myself).

    Thanks for sharing your heart and a good reminder to check myself.

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  • Rachel Rofe

    hahahahaha – I LOVE that last line!!!

    Thank you so much for posting your comments!!!

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  • Rachel Rofe

    THANK YOU for taking the time to tell me that! And yes, Action Enforcer is amazing!! I’d love to hear what you think after a week or so!

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  • Rachel Rofe

    Ed, I always love seeing your name! And that story about the seminar is fascinating. As many times as I hear stories like it, it NEVER stops fascinating me. It’s just so counterintuitive!!! Absolutely amazing. And I bet your leads were WAY likelier to purchase to, eh?

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  • Rachel Rofe

    :) Thank YOU for taking the time to make the comment, and for your feedback. It totally motivates me to keep going!!

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  • http://BusinessActionSteps.com Tom Brownsword

    Rachel,

    What a generous offer! I’ll be back in 30 days for my free consulting, right after I finish the Challenge. WOW!

    :)

    Best regards,
    Tom

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  • http://www.honestmoneyfast.com Make Honest Money Fast

    Hi,

    I have been giving free advice and support for almost 3 years now to people in the relationship niche.

    It all started when I began marketing a break up book as an affiliate, and people started emailing me begging for advice because the people they bought products from never answered their emails.

    Imagine that.

    I tried my best to keep up with the emails, and it grew into a Blog, and then a forum.

    This is all free, but there are rules, and a step-by-step plan you need to follow in-order to remain a forum member.

    I am a nice guy, but I mean business.

    Since I have been working online I have lost a lot of money.

    I chock it up to paying my dues.

    I was ripped-off A LOT.

    But it made me more determined.

    So I am grateful I was tested.

    I have refunded a few products, but it was because I didn’t like them, and don’t use them.

    Here’s my point…

    You wouldn’t believe the bullsh*t I go through with some of these people who I am helping for free.

    Oh, wait a minute, yes you would.

    You covered that in point #2…lol

    I created a community all by myself where people are helping each other as they deal with the same situation together.

    It wasn’t easy, but I am glad I did it, because I help people “help themselves”.

    And that is the key.

    You can’t help someone who doesn’t want to help them self.

    The funny thing is some of these people have spent tons of money (not with me unfortunately, lol), and they still won’t take action.

    What do I do?

    I kick their lazy crybaby ass out of our forum.

    After all, they can still read the forum, and follow the plan, they just can’t bring the rest of the members down with their negative posts/attitude.

    This might seem mean, but I have received emails from some of these people thanking me for doing it.

    They said it was what they needed to wake up, and start to taking action.

    Action = Results

    Some people have a different (not so positive) reaction to tough love…lol

    So, I completely understand what you are talking about Rachel.

    I will dish out the tough love as long as I have to, to help people kick ass, not kiss it.

    BTW – In all my years online, Dennis is the only person I have done business with that answers his emails as fast as I do.

    Stay Positive!

    Scott

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  • http://www.affiliate-email-marketing.com/superaffiliate Allen Sayer

    Agreed! Absolutely true that we undervalue anything that is free, that it isn’t as good as something you’ve paid for and quickly move onto the next… free thing.

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  • http://babyplaymatreview.com/ Allen

    Hello Rachel,

    I thought I should share my thoughts on the thirty day challenge since you brought it up.

    Yes, it is free. Yes, you do learn some things.

    I was as green as you can get when trying to start out in this biz of marketing or just learning, back in the end of 2008. The thirty day challenge has a site up for the 2008 so I spent all of my time there trying to learn. I watch all the videos and tried to apply, and no results. Then the 2009 season came up and in I believe in August of every year and just went through the course and still could not get a grasp on certain things.

    What the TDC don’t tell you is, is wordpress. Instead they make it a point for you to go and sign up to wordpress direct, Ha, using their affiliate link.

    It took me more than several months to come to a realization to find something else, like wordpress.org and to use the available free plugins they have. Which I never knew that existed.

    Ed Dale does alot of talking for him to get to the point, sorry Ed.

    I had to find something new. So, I searched the net for someone new and and came across the site, Niche Profit Classroom.

    The NPC gives you 2 niche packs a month to download plus tons of videos to learn from and the right hand of Adams personal assistant is great, George.

    Yes, it costs $67 a month. But the knowledge that you can learn from is tremendous.

    A free course is not as good as you might think. You have to ask yourself is:

    Where is the best place to start from if I am a complete Newbie and know nothing out there about internet marketing?

    Let me start out by saying that I am still in the learning mode and really haven’t made much money at all. But if I would have found the NPC first I believe I would have been ahead of the game by now.

    There are so many marketers out there and finding that right person to look at in teaching you something about internet marketing is hard to do and hopefully you might get lucky and land on that persons page, but won’t know if that person is the right person to be a mentor to you.

    Most of all marketers out there is basically trying to sell you stuff all the time through emails and it does get overwhelming when your spending all day just going through your inbox and then clicking the links, after link, after link, it just never ends.

    Well, that is my thoughts about the TDC, and the NPC. So, if your a complete newbie, you should check out the NPC and start taking a bunch of notes.

    For you newbies out there, you should first go and get download-helper, a firefox plugin for your browser, that will help to.

    I hope this has helped someone out there.

    Bye for now, Allen

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  • http://www.plr.me/store Ronnie Nijmeh

    Rachel… I couldn’t agree more!!

    We need to value each other more. When we do, we all tend to raise the bar and produce higher quality goods and services because we not only respect our client’s time, but our own as well!

    Ronnie

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  • Dacia

    I learned long ago that you can reach any goal as long as you put your mind to it. There are famous celebrities and entrepreneurs who came from nothing because they worked hard at achieving their goals instead of whining and making excuses. The reason that a lot of people don’t make it is because they want everything to be given to them on a silver platter. I am so happy to be a subscriber to your newsletter and I even purchased a couple of your products because you give valuable content for free that many Internet Marketers would otherwise charge for. Even though I can’t afford to pay for high ticket coaching and training right now, I am working really hard so that I can make it to your level or higher, no offense. You will be doing us all a favor by not giving anything else away because you started from the bottom like many of us to become where you are today. Keep up the good work.

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